This is my experience with the race tech emulators. I have 2000 max. The 4101's were too small. My damper rods have an outside diameter of 33mm and an inside diameter of 29mm. The 4101's were about 3mm too small at both measurements. If the emulators are too small, oil will flow around them instead of through them.
So I exchanged them for the 4301's. On the phone they said the 4301's would have a diameters of 33mm and 29mm (what I wanted), however I measured them to be around 36mm and 29mm (what I got). I just received the 4301's yesterday and have not installed them yet because I didn't think they'd fit, but from reading through the other posts it looks like they will. I hope to install them this weekend and I'll let you all know how it goes.
I have not been overly pleased with the race tech employees; however my first impressions were high. With the vmoa membership I received a 25% discount, which brought the price down from $170 to $128. The people at race tech were also very friendly. But this is where things went sour. I had my bike in the base garage, which charges by the hour. Once I had the front end apart I noticed that the emulators were too small, so I called them up to see if there was a quick fix or something. I talked to a tech expert and he confirmed that I was sent the correct parts according to their database. He said he would look into the situation and would call me back right away. After about 45min I called back and found that he went to lunch. Since he was gone I started talking to someone else, but then he got back and he said my parts wouldn't fit,... no duh, so he transferred me to a customer service rep, but she was out to lunch now… long story short and many phone transfers later, the overall customer support was sub standard. However poor the customer support was, my real beef is with whom ever is in charge of the database. I’m sure I’m not the first one to contact them about this issue. If they know there is a problem, it should be corrected. If I can get a general consensus of the right size emulator for late model max’s I would definitely like to get this mess corrected. If we have the knowledge, we owe it to our fellow riders to save them some time, money and frustration.
arty:
